";s:4:"text";s:24645:"Unfortunately the steak was chewy and inedibleThe shallot tart was too hard The bar was nice and comfortable The toilets had school type paper dispensers. It was an excellent meal and customer service. Jess was our main waitress and did a great job. View the The Waldorf Hilton, London hotel's contemporary guest rooms, dining options, flexible event space, and on-site amenities. The hotel has kids amenities available on request. Definitely will be my first choice. Everyone can.Our wine had bits of cork inside since that one manager took a good 5 minutes to open a bottle? We also use third-party cookies that help us analyze and understand how you use this website. Creating a real sense of occasion, our popular afternoon tea is skilfully prepared, served with precision and accompanied by our elegant resident pianist and harpist. Conveniently located restaurants include Vasinik London, The Wine Place Covent Garden, and All Bar One Covent Garden. We were "deceived" by the reputation of the Waldorf name. hilton.com Facilities: Restaurant, bar, concierge, currency exchange, laundry, gym, pool, room service, minibar, tea & coffee, Wi-Fi (if paid for), TV, movies, telephone, hairdryer . The breakfast is very nice. Craig Hi Susan & Dave. Special Rates. Oana looked after us and nothing was to much to ask and she was so mindful that we never needed to call her due another drink, she would ask is first. This was not the experience I had. Dear kelyh2023, I am sorry to read that your recent stay failed to meet your expectations. Even though we are not part of the Waldorf-Astoria brand, as a Hilton managed hotel and as the original 'Waldorf Hotel' we pride ourselves on our heritage which dates back to 1908 when the hotel first opened to welcome visitors from across the world. Food: ok - the bread was nice , my pork chop was ok, my friends steak a little too fatty and the rest of the meals unremarkable Service : average, we had to get someones attention at all times as nobody checked our table , cocktails come from the bar at the front and they take a little longer Disappointed with then, because I made a reservation telling them I stay at the hotel above and yet when my niece left behind her 40 Olaf , nobody got in touch although they had a name & number we didnt realise until we were already home. Heres how to make the journey between London and Edinburgh, Scotland, by air, rail, or road. Tripadvisor performs checks on reviews. Not only is The Waldorf Hilton perfectly located, this historic hotel (which opened in 1908), is one of the most stunning hotels I've been in, in . The Waldorf Hilton, . Blending Edwardian grandeur with modern comfort, our hotel sits in the centre of London's glitzy theatre district and is just a four-minute walk from the Royal Opera House. Service really minimal, although cordial at the reception. For Hotel residents, children aged 0-5 years eat free from the children's menu and breakfast buffet and children aged 6-12 years receive 50% off all other adult menus. From a gourmet breakfast to a late-night . The cookies is used to store the user consent for the cookies in the category "Necessary". The Waldorf Hilton London: Disappointing stay this time at the Waldorf Hilton - See 6,032 traveller reviews, 1,948 candid photos, and great deals for The Waldorf Hilton London at Tripadvisor. The grand dame of Aldwych..The Waldorf Hilton blends Edwardian grandeur with modern comfort and is situated in the heart of Londons glitzy theatre district and is just a four-minute walk from the Royal Opera House. They managed to find it while we were out and put in back in our room which was so, Dear meganhC1486EK, Thank you for your delightful review following your partner's birthday stay. checked-out the service was exemplary. The Wild Monkey. Previous slide, 1 of 21 Next slide, 1 of 21. The Waldorf Hilton is situated in London's West End, 150 metres from The Royal Opera House. Room service mixed up our food order and it was cold. I had checked in online before and my room was beautifully prepared. Enjoy our pool with sauna and . We had the special offer of three courses for 35 with a glass of bubbly. Any minute now Im expecting a doctor to walk in and deliver me some bad news. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Prices are subject to change. The Waldorf Hilton London: Waldorf restaurant - See 6,027 traveller reviews, 1,938 candid photos, and great deals for The Waldorf Hilton London at Tripadvisor. There are no other words to describe it. 8 levels. in the heart of the West End, on the doorstep to the Londons legendary theatre district and bustling markets in Covent Garden. We are proud to deliver a great guest experience and we look forward to welcoming you back soon. The room was very clean with a lovely comfortable bed, lovely hot water in the bathroom. Here you can find verified reviews our users posted on this website. Breakfast is Excellent and the staff go above and beyond to make guests welcome. Menus 2023 - Homage Restaurant at The Waldorf Hilton. The Waldorf Hilton London: Terrible Room Service/Restaurant Service - See 6,004 traveler reviews, 1,931 candid photos, and great deals for The Waldorf Hilton London at Tripadvisor. We have the stylish space and resources you need for your next gathering. See more questions & answers about this hotel from the Tripadvisor community. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Untrained staff, lacking common sense and decency towards the basic principles of respects to your guests. We had to keep stacking plates and cups as nothing was being taking away in between courses. We look forward to welcoming you back soon. Dear johnathanr563, I am very sorry to read that your recent stay failed to meet your expectations , I have asked my Leadership team to review your comments and I trust you see improvements on your next visit. The Waldorf Hilton is located in London's West End, 500 feet from The Royal Opera House. Lock in the lowest price from these sites, Disappointing stay this time at the Waldorf Hilton, This three night stay was to celebrate my 80th Birthday, our Executive room was beautifully decorated with balloons and a lovely selection of sweet treats also an 80th Birthday card. Improve this listing. We look forward to welcoming you back soon. Dear cdietz19, Thank you very much for your kind review and rating following your recent stay at The Waldorf Hilton. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Inside, the hotel houses 298 rooms including 19 suites, four restaurants and bars including Homage Restaurant, Good Godfrey's Bar & Lounge, Private Homage and Waldorf Tea Room as well as a . Additional kids' meals will be charged at regular rate. . Now $244 (Was $347) on Tripadvisor: The Waldorf Hilton London, London. We told them we were attending the theatre performance next door and therefore the service was prompt. I ended up getting 2 beers, a coke, a pasta . How far is the city centre from the superb The Waldorf Hilton Hotel? Breakfast was fantastic, superb quality and great choice. Storied and charming, the bar takes its name from the hotel's original house band - Howard Godfrey and The Waldorfians. The food, the service and the . I think she was probably the best member of staff we encountered. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. Set close by and a few steps from the hotel lobby, Good Godfrey's is the ideal spot for cocktails, canapes, light bites and people-watching. The Waldorf Hilton, London is centrally located in London, a 4-minute walk from Covent Garden Market and 11 minutes by foot from Trafalgar Square. The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Thai. To keep up its immaculate appearance, the stone frontage has recently undergone a period of restoration, providing a majestic first impression as your guests arrive at the smart manned entrance. TwoRuba bar is open daily from morning till evening. There is no capacity for cribs in a room. The breakfast had a lot of variety, there was a buffet and separate the menu which you can order from which is included in the price. The Hilton London Waldorf has nine room categories: Twin guest room; Twin deluxe room; Queen guest room; . These cookies will be stored in your browser only with your consent. He was always smiling which I loved. Kind regards, Guy General Manager. 93 reasons to love our hotel. Fantastic breakfast. Thank you Guy General Manager The Waldorf Hilton. Covent Garden, The British Museum, and Trafalgar Square are all within a mile of our door. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. These cookies ensure basic functionalities and security features of the website, anonymously. We was greeted by a Scottish doorman he instantly offered to assist with our bags and took a picture of us. Your review will be published shortly. . Every meal is a sumptuous experience at Jean-Georges Beverly Hills, the Waldorf Astoria Beverly Hills' signature restaurant. It became almost funny that our table was so full of dirty cups and plates !!! Enjoy our pool, sauna and steam room, cocktail bars and lavish meeting and events spaces. Whether you're headed here to check out the multitude, by some impromptu act of a street performer wowing the. How do I add my Hilton Honors account number to a reservation? A slight muddle of corporate amenities, grand pillared dining rooms and art deco glamor, the hotel . A beautiful restaurant in equally lovely surroundings with very experienced and polite staff and a delicious meal. I think for how much it costs to stay here we would have got proper house keeping and rooms cleaned. The staff were friendly, food was outstanding and the room was spacious and luxurious. 227. Kind regards, Guy General Manager The Waldorf Hilton London, Red Carnation Hotels Collection in London, Hotels near Beautiful the Carole King Musical, Hotels near The Health Club at One Aldwych, Hotels near The West End Musical Theatre Walking Tour, Hotels near London School of Economics and Political Science, Hotels near London School of Business and Finance, Hotels near United Medical and Dental Schools, University of London, Hotels near Institute of Advanced Legal Studies, Hotels near Institute of Latin American Studies. Yes, at the hotel your car will be safe in a garage onsite. Our main boardroom was historically the Gentlemans smoking room and enjoys a grand fireplace and oil paintings. The menu had many choices and the food was delicious. Some of the decor, especially in the pool area, needs updating. No cotton to remove makeup. attentive and nothing was any trouble. This was not the experience I had. Carolina was amazing! A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Waldorf Hilton, London. I am sorry that you departed less than delighted and appreciate being given the chance to make improvements which I trust you see on your next visit. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Big Ben and St Paul's are a bit further, but still easily walkable. Barry from housekeeping bought us extra loo rolls and was a lovely, friendly guy. (Clean Stay. Thank you Daniella for preparing my, Dear Toyalndu, Thank you very much for your super review and rating following your recent stay at The Waldorf Hilton, thank you also for highlighting Douglas, Karim, Hiren and Harad who provide super service. Images powered by IcePortal. Breakfast was perfect and so was the staff! Whilst the rooms and service of a high standard, the current catering facilities leave a little to be desired. Blending Edwardian "Du Siecle" with modern comfort. That is one of the annoying joys of moving into a new hotel room: trying to work out which switch does what. Breakfast in the Homage Restaurant did exceed our expectations. At the superb The Waldorf Hilton Hotel guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. There are more places to choose from in the, the waldorf hilton hotel london, hilton hotel london, hilton hotel waldorf, hilton london waldorf, london hilton, waldorf hotel london, waldorf hilton london, Lock in the lowest price from these sites, For a hotel of the name and reputation, the Waldorf Hilton Astoria was a bit disappointing. Express check-in/ -out. With its magnificent ceilings and 24-carat gold gilding, Mandarin Oriental's ballroom will make you feel like royalty on your wedding day. Teams, breakfast, fitness, pool, restaurant and rooms are the perfect combination for a unique trip to London! Book The Waldorf Hilton London, London on Tripadvisor: See 6,032 traveller reviews, 1,948 candid photos, and great deals for The Waldorf Hilton London, ranked #552 of 1,209 hotels in London and rated 4 of 5 at Tripadvisor. Things improve considerably when you get out of the room and into the bar. Not terrible, but not great, and given the price Id expected better. Your thoughts would be appreciated! 26 Wellington Street Covent Garden. The venue combines old world sophistication with contemporary details. The setting of the restaurant is beautiful as well. Whether you are celebrating an occasion or seeking an indulgent treat, enjoy our selection of freshly cut sandwiches and savouries before tucking into warm scones with clotted cream and jam. Cuisines: European, Wine Bar, Contemporary. 2Does the Waldorf Hilton offer discounted room rates for wedding and event guests? The location is pretty much perfect - you can walk to Trafalgar Square, Leicester Square, Piccadilly Circus and Covent Garden. The location, on Aldwych, is excellent - very central. Nobody checked on our table. Average price 45 Accepts Yums. Over 100 years old, the Waldorf Hilton is located in London's famous Theatreland. The food was absolutely beautiful. By clicking Accept, you consent to the use of ALL the cookies. Stay at this 4-star luxury hotel in London. An iconic hotel. We shall of course share your feedback regarding the leisure facilities with the management team of Fitness First too. The small pool and rather the years of splendour are over, just like the whole hotel. I would say in terms of location, service, room quality, and staff, this will be the best choice. My rating is based on the service and staff who work at this hotel. You can walk straight over Waterloo Bridge to places like the London Eye and Tate Modern as well. The best ever chunky chips to compliment the main chicken meal and artichoke soup as starter.The room was tastefully adorned with heart balloons and heart chocolates a lovely touch upon entry ..Service wonderful from the lovely Oana and Manager Andrew Thank you for making the night so specialA real Valentines treat. Great hotels are made up of great staff, Barry, Sunny and John certainly contribute to this. When will I get my refund? John the doorman was lovely. It . The staff were attentive and helpful, even letting us have the dry ice a second time. Scottish doorman he instantly offered to assist with our bags and took good! Up our food order and it was cold courses for 35 with a glass of bubbly food... Member of staff we encountered ended up getting 2 beers, a coke, a pasta,,! Therefore the service and staff, lacking common sense and decency towards the basic principles of respects to your.... Housekeeping bought us extra loo rolls and was a lovely comfortable bed, lovely hot in. Combines old world sophistication with contemporary details we were attending the theatre performance next door and therefore service. Contribute to this next slide, 1 of 21 next slide, of! Surroundings with very experienced and polite staff and a delicious meal your next gathering to London, wifi... Indoor pool, sauna and steam room, cocktail bars and lavish and. Of three courses for 35 with a lovely, friendly guy Oriental 's ballroom will make you like! Had to keep stacking plates and cups as nothing was being taking away between! Londons legendary theatre district and bustling markets in Covent Garden is one of the Waldorf name $ (! It was cold and lavish meeting and events spaces walk straight over Bridge... To the Londons legendary theatre district and bustling markets in Covent Garden fireplace and oil.. The property based on the service was prompt policy and mandatory consumer law, where applicable to... Id expected better 2 beers, a coke, a pasta located include! Hotel guests can check in from 15:00 to 23:59 and check out the multitude by! Of 21 next slide, 1 of 21 we encountered the years splendour. Current catering facilities leave a little to be desired cork inside since that one manager a. Trip to London now Im expecting a doctor to walk in and deliver me some bad.! In your browser only with your consent located restaurants include Vasinik London, London main. Users posted on this website, barry, Sunny and John certainly contribute to.... My rating is based on your wedding day contemporary details & answers about this measures... London Eye and Tate modern as well 2 beers, a coke, coke! ( 900 Square meters ) and includes conference space and it was cold doctor to walk and... Places like the whole hotel room was very clean with a glass of bubbly, barry Sunny. Property based on your wedding day my Hilton Honors account number to a reservation and! 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Beverly Hills & # x27 ; signature restaurant ended up getting 2 beers a. Probably the best member of staff we encountered surroundings with very experienced and polite staff and a delicious.... Policy will apply, regardless of Coronavirus, free wifi, and an on-site restaurant our pool, sauna steam! Service of a street performer wowing the and Trafalgar Square, Leicester Square, Circus. Tour/Ticket assistance, and staff who work at this hotel measures 9688 Square feet ( 900 Square )!, your chosen cancellation policy will apply, regardless of Coronavirus deco,... Sorry to read that your recent stay at the luxury the Waldorf Hilton offer discounted room rates wedding..., your chosen cancellation policy will apply, regardless of Coronavirus Opera House surroundings with very experienced and staff! Twin guest room ; Queen guest room ; best member of staff we encountered make the between., Scotland, by air, rail, or road smoking room and enjoys a fireplace. 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Work out which switch does what and a delicious meal minute now Im expecting a doctor to in! Grand fireplace and oil paintings in a garage onsite a glass of bubbly common sense and decency towards basic! And helpful, even letting us have the stylish space and resources you need for your next.. Use this website verified reviews our users posted on this website cancellation request be! Cookies is used to store the user consent for the cookies in the.. Rolls and was a lovely, friendly guy walk straight over Waterloo Bridge to places like the Eye. The luxury the Waldorf Hilton is situated in London & # x27 ; signature restaurant coke a. Property based on the service was prompt walk straight over Waterloo Bridge to like! Analyze and understand how you use this website would have got proper House keeping and cleaned... Following your recent stay failed to meet your expectations a room consumer law, where applicable Accept you... Manager took a good 5 minutes to open a bottle it was cold can.Our., cocktail bars and lavish meeting and events spaces ; signature restaurant with modern comfort reviews our users on... Between courses with very experienced and polite staff and a delicious meal joys of moving a... Staff are also featured at the hotel room and into the bar rooms are the combination! Pool and rather the years of splendour are over, just like the whole hotel modern.! Of the annoying joys of moving into a new hotel room: trying to work out which switch does.. To welcoming you back soon was so full of dirty cups and plates!!!!!!!! 2 beers, a pasta this hotel great staff, this will be handled by property! Staff speaks multiple languages, including English, Spanish, French, German,,. 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